Your Stories

Respected Dr. Puntambekar

We are very much thankful to you. The way you build up the confidence of patient and relatives is amazing. You not only promised but also fulfilled all of it them very well. Hats off to you. We will never forget you for curing this dreaded disease and for giving new tension free life to me.

Dharmesh Parekh

Rajkot Gujarat, India

Respected Sir

I am very deligted and happy to say that each, you as a Head and entire your team all are excellent. All are very careful toward patients. Kindly increase your hospital bed strength, if possible build up branches in other part of Maharashtra so that more patients will get benefits from your expert skills. You people are needed for our society.

Vijay Tikhe

Pune Maharashtra, India

Dear Dr. Puntambekar

My name is Nivedita and I am the daughter in law of your patient. I am writing this note on behalf of my family to recognize and appreciate the selfless efforts and compassion with which you have treated my mother in law.

We live abroad and were constantly worried about my mother in laws health but you created such a great positiveambiencearround the patient that now you are her favorite doctor. We appreciate your quality that you are always ready to answer patients questions and has a very optimistic attitude with excellent bedside manner. God bless you and your family.

Warm Regards,

Mrs. Nivedita Panwaker

Austin, TX

United States

To,

Dear Dr. Puntambekar,

I first met with Dr. Puntambekar in March 2013. The first thing that I noticed when I met Dr.Puntambekar is that he was very friendly and made me feel very comfortable.

He also gave me the complete picture of how the surgery will be done and benefits of Key Whole surgery and what will be required of me after the surgery.

Just before the operation just his assurance that everything will go well put me at ease. After the operation when I was in the ICU he used to vist me in between his surgeries and looked after me with utmost care.

I can vouch for the through professionalism excellent surgical skills of Dr.Puntambekar and his approach to making the patient very comfortable.

I must also say that other doctors and staff who is working with Dr.Puntambekar is very good at their job.

Anisa M. Nadaf

Belgaum, India

Dear Dr. Puntambekar,

My name is Swastik Desai. We are very much thankful to you.We are extremely happy with the Clinical and Surgical expertise of the doctors and we sincerely thank you all. All the nursing staff are very cooperative.All are very careful toward patients.

Swastik Desai

Niman classic, #16, Gokulnagar, Katraj, Pune-46

Pune, Maharastra 411046, India

9730098441

Thank you for your call today morning and for your attention to detail. I am writing this mail to share our experiences with your hospital and words expressed by my family members. I believe that all good happenings should be engraved in stone. These events re-enforce belief and commitments in difficult times. I am using the modern technological stone available to me.

I start with saying the patient and patient relative experience was very unique and large hospitals should take a page out of your operations book to learn & improve themselves. I provide some examples.

For the tablets not available in the pharmacy, I was told that the hospital staff will source it from the medical shop outside. The sister on duty did not provide me the prescription and quoted that they are not allowed to do so. It will be obtained only by the support staff. I have never had such support provided to me ever before. Thus, I was available with Girija in her time of need rather than hunting for medicines in medical shops outside.

Every hospital boasts of courteous staff and doctors, my experience so far is limited to the doctors, resident doctors and maybe senior nursing staff there. At Galaxy, I speak about a soft spoken security personnel outside the OT/ICU on the first floor. He was very patient with all the relations present and also firmly maintaining order. He also urged all present to return to the room and they will be notified when they are needed to be present. A few senior ladies of another patient were waiting there for update, he directed them to the convenient seating near the stairs mentioning they should not be standing such extended periods.

The general staff was very sensitive to the patient needs and appreciate their efforts and dedication to their work.

Talking about Dr. Shailesh is me holding a candle to the sun, my parents never interacted with him, when he met Girija when she was back in the room, they were assured that their daughter-in-law was in safe hands just by his presence.

Smallest of the gestures go a long way to provide hope and strength, Girija was alone a few hours during prep in the ICU. We would like to thank Dr. Geetanjali for holding Girija’s hands when she was being led to the OT and reducing her anxiety with her soothing words.

I am sure there is no need for me to say, “Keep this up” it gives everyone hope during this difficult phase.

Thanking you,

Sincerely,

Girija & Prasad Mogre

Prasad Mogre Pune Maharastra, India